Why do some decision makers never exercise common sense and good critical judgment and break the rules on rare occasion when it is in the best interests of their company? Are they afraid of being punished by those above them in the hierarchy, who also exercise poor critical judgment? Leaders...

How do you avoid being overtaken by a competitor introducing a new product or service? Develop products and services that customers and clients don’t yet know they need, even if it means making obsolete your current product or service offering. Better you do it than a competitor. Follow the advice...

Is violating the law and paying fines just the cost of doing business, placing profits above corporate responsibility? No! I like the ethical standard to which Warren Buffett held the employees of Salomon Brothers when he served as interim chairman: “Lose money for the firm, and I will be understanding....